Human Factors relates to people’s roles and behaviours in complex operational systems such as aviation, nuclear facilities, and healthcare. This film explores how healthcare and emergency workers train to manage encounters of crisis, with other humans and machines, the lines often blending between the two. Such encounters lay bare our physical and social fragility as much as our reliance on care institutions for survival in the face of a neoliberal ethos of individualism, self-management, and personal accountability.